Frequently Asked Questions

Everything you need to know about your Super Arbor experience.

What is the standard shipping time for furniture orders?

Most of our home decor and furniture items are processed within 2-3 business days. Depending on your location, standard delivery typically takes between 5 to 10 business days.

Do you offer international shipping?

Currently, Super Arbor ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations soon.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for returns unless they arrive damaged.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your package's journey in real-time.

Are your wood products sustainably sourced?

Yes, sustainability is at the core of Super Arbor. We partner with suppliers who utilize FSC-certified timber and eco-friendly manufacturing processes to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Affirm and Klarna for larger furniture purchases.